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Christy's Promise
Christy Largent proudly adheres to these accountability standards* as her personal and professional code of conduct:
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| In preparation, I will... |
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...be easily reached
by you |
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I will be available to discuss plans for my speech. |
...know your
organization |
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I will know what your organization does and why it does it. |
| ...know your goals |
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I will know why I am there and have a specific plan to accomplish your goals for my presentation. |
| ...know your theme |
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I will know the theme of your meeting and relate my presentation to it. |
| ...know your people |
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I will know why your people would want to hear what I have to say on this topic. |
| ...support your team |
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I will coordinate with other speakers or the speaker's bureau to assure your goals are met. |
| ...keep you informed |
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I will notify you in advance of my travel itinerary. |
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| On-site, I will... |
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...reduce your concerns
about where I am |
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I will be available to discuss plans for my speech. |
...be there when
you need me |
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I will be accessible to you from the time I arrive until I leave. |
| ...be trustworthy |
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I will tell you the truth 100% of the time. |
...be energized
and effective |
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I will retire early the night before my speech. |
...be thrifty with
your money |
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I will be reasonable and considerate in my use of room charges and incidental expenses. |
...minimize you
technical issues |
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I will be in the meeting room for a sound check at least one hour before I speak. |
...support your
big objective |
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I will coordinate with the set-up crew and other presenters to make sure my needs fit your overall needs. |
| ...be courteous |
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I will stay out of the way until it is my turn to speak. |
...integrate into
your theme |
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I will study your audience and the other speakers to align my message with them. |
...be professionally
attired |
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I will be dressed appropriately, always one step more formal or business-like than the audience. |
...prepare my
introducer |
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I will provide an easy, brief introduction and be available to coach my introducer. |
...maximize
your impact |
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Make suggestions to the crew as to how to maximize audience impact through creative use of lights, sound or staging. |
| ...be punctual |
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Be in the room, seated and visible to you even before my introduction begins. |
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| During my presentation I will... |
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| ...be cheerful |
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I will walk on stage cheerfully and open my speech with energy and purpose. |
| ...be clean |
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I will never use off-color language or material. |
| ...involve your audience |
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I will interact constantly with the audience and involve them through questions, a show of hands, eye contact and exercises as appropriate. |
| ...enlighten your audience |
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I will present well-researched, profound information. |
| ...engage your audience |
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I will use stories and humor liberally. |
| ...effectively use multiple media |
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I will use appropriate slides and audio clips or video clips to enhance the look, feel and impact of my speech. |
| ...easily adapt to unforeseen |
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I will react maturely, good-naturedly and flexibly to any problems that arise. This includes: audio visuals, lights, sounds, emergencies, etc. |
| ..be respectful |
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I will never be rude to an audience member. |
| ...be helpful |
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I will allow for questions and comments from the audience during my presentation. |
| ...be memorable |
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I will summarize my points and give ways to remember my key points. |
| ...be relevant |
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I will relate my points to your organization and people. |
| ...be ethical |
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I will never abuse my assignment by turning my speech into a sales pitch. |
| ...be unassuming |
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I will only offer my books and tapes if approved or requested in advance. |
| ...respect your schedule |
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I will stick to my time frame and adjust if needed. |
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| After my presentation I will... |
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| ...be approachable |
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I will stay around after my speech briefly to answer questions or hear comments. |
| ...be self-sufficient |
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I will check out and depart with minimal effort to you. |
...be prompt in
accounting |
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I will itemize my expenses and bill you promptly after the speech. |
...be prompt in
accounting |
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I will itemize my expenses and bill you promptly after the speech. |
| ...document expenses |
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I will provide receipts as needed. |
...provide good
customer service |
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I will promptly fill any orders for my products. |
...provide good
customer service |
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I will promptly fill any orders for my products. |
...follow up with those
who want more |
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I will send a copy of my email newsletter for each audience member as a follow-up, if desired. |
...reinforce your
newfound knowledge |
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I will suggest strategies to continue the impact of my message during follow-up |
| ...protect your privacy |
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I will never disclose any sensitive information about your organization. |
...provide you and
your audience with
ongoing support |
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I will be willing to accept personal phone calls or email to follow up on the speech from individual audience members or executives. |
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In summary...
... I will deliver an exceptionally good presentation in a highly professional manner.
Christy Largent proudly adheres to these accountability standards, originally established by Jim Cathcart, CSP, CPAE, and past-president of the National Speakers Association, as a personal and professional code of conduct for speakers.
*Adapted from Jim Cathcart's Service Commitment to Meeting Planners, ©copyright 1997. Used with Permission |
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