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Christy's Promise

Christy Largent proudly adheres to these accountability standards* as her personal and professional code of conduct:

In preparation, I will...
...be easily reached
by you
I will be available to discuss plans for my speech.
...know your
organization
I will know what your organization does and why it does it.
...know your goals I will know why I am there and have a specific plan to accomplish your goals for my presentation.
...know your theme I will know the theme of your meeting and relate my presentation to it.
...know your people I will know why your people would want to hear what I have to say on this topic.
...support your team I will coordinate with other speakers or the speaker's bureau to assure your goals are met.
...keep you informed I will notify you in advance of my travel itinerary.
On-site, I will...
...reduce your concerns
about where I am
I will be available to discuss plans for my speech.
...be there when
you need me
I will be accessible to you from the time I arrive until I leave.
...be trustworthy I will tell you the truth 100% of the time.
...be energized
and effective
I will retire early the night before my speech.
...be thrifty with
your money
I will be reasonable and considerate in my use of room charges and incidental expenses.
...minimize you
technical issues
I will be in the meeting room for a sound check at least one hour before I speak.
...support your
big objective
I will coordinate with the set-up crew and other presenters to make sure my needs fit your overall needs.
...be courteous I will stay out of the way until it is my turn to speak.
...integrate into
your theme
I will study your audience and the other speakers to align my message with them.
...be professionally
attired
I will be dressed appropriately, always one step more formal or business-like than the audience.
...prepare my
introducer
I will provide an easy, brief introduction and be available to coach my introducer.
...maximize
your impact
Make suggestions to the crew as to how to maximize audience impact through creative use of lights, sound or staging.
...be punctual Be in the room, seated and visible to you even before my introduction begins.
During my presentation I will...
...be cheerful I will walk on stage cheerfully and open my speech with energy and purpose.
...be clean I will never use off-color language or material.
...involve your audience I will interact constantly with the audience and involve them through questions, a show of hands, eye contact and exercises as appropriate.
...enlighten your audience I will present well-researched, profound information.
...engage your audience I will use stories and humor liberally.
...effectively use multiple media I will use appropriate slides and audio clips or video clips to enhance the look, feel and impact of my speech.
...easily adapt to unforeseen I will react maturely, good-naturedly and flexibly to any problems that arise. This includes: audio visuals, lights, sounds, emergencies, etc.
..be respectful I will never be rude to an audience member.
...be helpful I will allow for questions and comments from the audience during my presentation.
...be memorable I will summarize my points and give ways to remember my key points.
...be relevant I will relate my points to your organization and people.
...be ethical I will never abuse my assignment by turning my speech into a sales pitch.
...be unassuming I will only offer my books and tapes if approved or requested in advance.
...respect your schedule I will stick to my time frame and adjust if needed.
After my presentation I will...
...be approachable I will stay around after my speech briefly to answer questions or hear comments.
...be self-sufficient I will check out and depart with minimal effort to you.
...be prompt in
accounting
I will itemize my expenses and bill you promptly after the speech.
...be prompt in
accounting
I will itemize my expenses and bill you promptly after the speech.
...document expenses I will provide receipts as needed.
...provide good
customer service
I will promptly fill any orders for my products.
...provide good
customer service
I will promptly fill any orders for my products.
...follow up with those
who want more
I will send a copy of my email newsletter for each audience member as a follow-up, if desired.
...reinforce your
newfound knowledge
I will suggest strategies to continue the impact of my message during follow-up
...protect your privacy I will never disclose any sensitive information about your organization.
...provide you and
your audience with
ongoing support
I will be willing to accept personal phone calls or email to follow up on the speech from individual audience members or executives.

In summary...

... I will deliver an exceptionally good presentation in a highly professional manner.

Christy Largent proudly adheres to these accountability standards, originally established by Jim Cathcart, CSP, CPAE, and past-president of the National Speakers Association, as a personal and professional code of conduct for speakers.

*Adapted from Jim Cathcart's Service Commitment to Meeting Planners, ©copyright 1997. Used with Permission

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