These skills are those so-called "soft skills" that can either make you or break you professionally. Although these skills are vital for your work, and the programs are work focused, mastery of these skills will enrich your whole life experience.

Here are some of Christy's most popular programs in the "Interpersonal Skills" series:

You know exactly who I'm talking about. We have all had that one supervisor, co-worker, subordinate, or client that tests the limits of our cheerfulness.

Here are some of the "Take Away Ideas" you'll retain from this program:

• Top 10 mistakes we make when dealing with difficult people
• Top 10 essentials for diffusing difficult behavior
• 5 dynamic diversions you can tap into when difficult people start making YOU difficult!
• 8 ways to build relationships with difficult people
• The secret formula for communicating with a difficult person

This program, as with all of our programs, can be customized to meet the specific needs of your organization. Contact us for more information.

Leave your fears at the door! Learn how to communicate with clarity and confidence in any situation.

Here are some of the "Take Away Ideas" you'll retain from this program:

• How to deflect criticism without losing your self-esteem
• How to deflect defensiveness
• How to avoid aggressiveness
• How to create assertiveness
• How to identify the "Communication Styles"
• How to communicate “into the style” for positive outcomes
• How to develop feedback techniques that encourage interaction and corrective change
• How to create your own “Power Phrases”
• How to put depth and strength in your communication by learning to listen to what’s really being said
• …and much more

This program, as with all of our programs, can be customized to meet the specific needs of your organization. Contact us for more information.

Maximize your own power and potential with others!

Here are some of the "Take Away Ideas" you'll retain from this program:

• Establish the top qualities you need to establish "believability"
• Develop your persuasive techniques in order to influence others in a positive direction
• How to “read” your environment to best focus on communications
• Enhance your own “charisma quotient”
• The 10 most powerful words to use
• The 10 most powerful words to lose
• How to let active listening transform your relationships
• How to avoid toxic people and patterns
• How to create “Grace Notes” which enhance your interactions with others

This program, as with all of our programs, can be customized to meet the specific needs of your organization. Contact us for more information.

Strengthen your ability to work with people

Here are some of the "Take Away Ideas" you'll retain from this program:

• Recognize the potential power in the saying “People aren’t wrong, they’re just different”
• Develop your 12 Keys to effective relationship development
• Learn how to power up your positives
• Discover how to minimize your negatives
• Uncover your hidden powers of persuasion
• Enhance your ability to create successful interactions leading to successful outcomes

This program, as with all of our programs, can be customized to meet the specific needs of your organization. Contact us for more information.

Please contact:

C.C. Largent Associates

530-229-3646
christy@cclargent.com
www.cclargent.com